Frequently Asked Questions
Everything you need to know about our fashion-forward mistakes.
What is the shipping timeframe for my order?
We typically process orders within 1-3 business days. Standard shipping takes 5-7 business days, while express options are available at checkout for those who need their fashion fix faster.
How do I initiate a return or exchange?
If something isn't right, you can return your items within 30 days of delivery. Visit our returns portal with your order number and email address to print a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How do I know which size will fit me best?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
We are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we aim to be 100% sustainable by 2026.
Can I track my package in real-time?
Yes, once your order ships, you will receive an email with a tracking number and a link to our carrier's website to monitor your delivery progress.